Privacy Policy

Last updated: [Aug 13, 2026]

Momo Painting & Renovation ("Momo Painting," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit momopainting.ca, contact us for a quote, or use our painting and renovation services.

This policy is intended to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

1. Information We Collect

We may collect the following types of personal information:

Contact information: name, phone number, email address, mailing/property address, postal code
Project information: details about your home, the service you're interested in (e.g. popcorn ceiling removal, painting, renovations), photos you choose to share, and project timelines
Communications: records of calls, emails, texts, or form submissions between you and our team
Technical information: IP address, browser type, device information, and pages visited on our site, collected automatically through cookies and similar tracking technologies

2. How We Collect Information

We collect personal information when you:

Submit a contact or quote request form on our website or a landing page
Call, text, or email us directly
Fill out a form through one of our Google or Meta (Facebook/Instagram) ads
Interact with our website, which uses cookies and tracking tools

3. How We Use Your Information

We use the information we collect to:

Provide quotes and respond to service inquiries
Schedule, perform, and follow up on renovation and painting services
Communicate with you about your project
Send marketing communications, where you have provided consent (you may withdraw this consent at any time — see Section 8)
Improve our website, services, and advertising
Comply with legal obligations

4. Cookies and Advertising Technologies

Our website uses cookies and similar technologies, including Google Ads tracking tags, Google Analytics, and the Meta (Facebook) Pixel, to understand how visitors use our site and to measure the performance of our advertising campaigns. These tools may collect information about your browsing behavior and device.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of our website.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who help us operate our business, including our customer relationship management platform (GoHighLevel), email delivery provider (Mailgun), and website host (Wix)
Advertising platforms (Google Ads, Meta) for the purpose of measuring ad performance and reporting conversions — this is generally done using anonymized or hashed identifiers, not your full personal details
Legal authorities, where required by law or to protect our legal rights

Each of these third parties is only provided the information necessary to perform their function on our behalf.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to provide services, respond to inquiries, and comply with legal, accounting, or reporting requirements. [Confirm your specific retention period internally — e.g., "for active leads and customers, and for X years afterward for record-keeping purposes."]

7. Your Rights

Under PIPEDA, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Withdraw consent for marketing communications at any time
Ask us to delete your information, subject to legal or business record-keeping requirements

To exercise any of these rights, contact us using the information in Section 10.

8. Marketing Communications and Consent (CASL)

If you provide your email or phone number and consent to receive marketing communications, we will only send you commercial electronic messages in accordance with Canada's Anti-Spam Legislation. Every marketing message will include a clear way to unsubscribe or opt out. You may withdraw consent at any time by using the unsubscribe link, replying "STOP," or contacting us directly.

9. Security

We use reasonable administrative and technical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

Momo Painting & Renovation 4261 Hwy-7, Unit B3, Markham, ON, Canada Email: [confirm which email you want listed — momopaintinggta@gmail.com or another] Phone: +1 (437) 788-6666

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised.

12. Children's Privacy

Our services and website are not directed at children, and we do not knowingly collect personal information from individuals under the age of 18.